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Existing Customer Registration

Customers who ordered on the Fagron website prior to June 1, 2023 are required to create a new online account. Please follow the steps below to create your account today. Please contact Customer Service at (800) 423 6967 with any questions.

Please complete the form on this page to continue the registration process. Fields marked with an asterisk (*) are required.

To validate your signup, please enter an invoice number from an invoice, issued by Letco, from the past six months, and the total amount from that invoice:

FAQs

Why doesn’t my old Fagron username and password work?

We have updated your online ordering platform to improve your online ordering experience and increase the portfolio of products available. To protect your security, no personal information was imported from the old website. If you need assistance creating an online account please contact our Customer Service at (800) 423 6967 or email at customer.service@fagron.us.

I don’t have/don’t remember the five-digit customer number

Your five-digit customer number can be found on the left-hand side of your invoice underneath the Bill To information.  If you are still unable to locate the information, please contact our Customer Service at (800) 423 6967 or email at customer.service@fagron.us.

I don’t have an invoice issued by Letco

Please contact our Customer Service at (800) 423 6967 or email at customer.service@fagron.us and we’ll be happy to get you set up. 

I am getting an error that my email address is already in use.

A team member may have already created an online account with that email address. Please check with your team. If you are still unable to create the account, please contact our Customer Service at (800) 423 6967 or email at customer.service@fagron.us.